A CFO’s guide to resetting pricing discipline

Screenshot of a CFO Connect article titled "Reset pricing discipline: a CFO roadmap to lift ARPU and protect gross margin" by Jenny Millar, featuring an abstract, euro symbols in the header, and insights on behavioral pricing strategies.

CFO Connect published Untapped Pricing’s latest article, which explores how leadership teams can regain control of pricing strategy through evidence-led decision-making and stronger cross-functional alignment.

For many CFOs, pricing only gets attention when something goes wrong — margins dip, discounts spiral, or a price rise feels overdue. By that point, pricing decisions are already being made under pressure, with limited evidence and little room to test alternatives.

The article explores a different starting point: treating pricing as an ongoing leadership discipline rather than a reactive fix. It examines how evidence and cross-functional alignment help pricing decisions hold up over time, reducing risk, improving revenue, and giving leadership teams greater confidence in their choices.

In the article, we explore what regaining control of pricing looks like in practice, including:

  • 5 signs your Pricing Strategy could be working harder
  • How CFOs can use evidence to strengthen pricing choices before they go live
  • Where better alignment turns pricing from a risk into a growth lever
  • How small, focused pricing interventions deliver outsized impact
  • What it takes to make pricing a repeatable leadership capability

If you’re looking for a more deliberate way to use pricing to protect margin and support growth, this is a timely read.

Article excerpt

Why Pricing Needs a Behavioral Reset in an Era of Rising Costs

Published by CFO Connect ‧ 14 January 2026 ‧ By Jenny Millar and Ann Padley

Today, CFOs are being asked to do more with less: to find efficiencies, protect margins, and help the business grow sustainably. It’s a challenging brief, and one that’s only getting tougher as markets become more unpredictable. The good news is that there’s a lever hiding in plain sight: pricing.

Often seen as the domain of sales or marketing, pricing strategy is in fact one of the most powerful tools in a CFO’s toolkit. A 1% increase in price can drive around an 8% increase in operating profit, assuming volumes hold (McKinsey). That’s why when CFOs get directly involved in pricing strategy, the impact on performance can be immediate and lasting.

The best part? You don’t need to rip up your pricing model or bet on risky expansion plans to see results. Often, a few smart pricing moves can unlock significant margin.

This article explores how CFOs can use pricing strategy to protect margins, improve the quality of revenue, and support sustainable growth by bringing greater financial discipline, evidence, and cross-functional alignment to pricing decisions.”

Read the full article on cfoconnect.eu →

Two booklets overlap; the top one is titled “Untapped Guide to Pricing Strategy,” featuring minimal illustrations of a tree, lightbulb, and abstract shapes on a purple cover—perfect for mastering effective pricing strategy.

Rethinking your pricing strategy? Start here.

If pricing decisions feel high-stakes or fragmented, this guide offers a clearer way forward.

The Untapped Pricing Strategy Guide outlines how we help leadership teams bring structure, evidence, and confidence into pricing strategy.

It’s a useful starting point for anyone ready to make pricing work harder for the business.

or talk to a pricing expert