Only the wisest innovation teams ask customers what they would be willing to pay.
80% wait until right before launch to determine price
72% of new products launched don’t meet revenue targets
Coincidence? We think not. Don’t worry, we’re here to help!
Source: HBR "The Silent Killer of New Products: Lazy Pricing"
We build enduring pricing capabilities (not slide decks). Plan to roll up your sleeves. We work together to make progress, break through roadblocks and set pricing that drives growth.
Set the Foundations
Set a shared vision, quantify which features drive the most value and develop pricing prototypes
Test Hypothesis
Validate early hypothesis through customer conversations, using learnings to refine the pricing strategy as we go
Validate at Scale
Size the market while learning who your target market really is and how much they are willing to pay
Inform your product roadmap with new insights, get investor-ready data and be confident in…

We do pricing design with a refreshing Design Thinking twist.
No boring Zoom calls here. We design every session to make progress at pace and accelerate collaboration.
Come as you are. Our expert facilitators leverage your team’s existing knowledge and remove the guesswork by bringing data-led, customer-centered decision making to the table.
We are so confident you will love the way we work, we offer teams a free, 90-minute session to get to know us.

Sandra Soskic
CEO & Founder – Humanoid
“Untapped have given us a rich understanding of our target segments and what they are willing to pay. They also fast-tracked our thinking on feature prioritisation, bundling, subscription models and market sizing.
It’s been so enlightening to get an outside perspective from consumers which we’re now leveraging in many ways; to inform our pricing decisions, our business planning, and with investors.
The unexpected insights went right to the core of our proposition and we’ll be rebalancing our product roadmap as a result.
The Untapped team were knowledgeable, structured, insightful, and a pleasure to work with. Our team are really going to miss their sessions which are uniquely designed to be productive, insightful, and fun. I absolutely recommend them!”









We pride ourselves on connecting our clients with world class talent, working directly with you to master your pricing.
We’re a lively bunch of pricing experts, Design Thinkers and behavioural psychologists who love to bring colour to the topic of pricing and thrive on making progress quickly.

Jenny Millar
Founder & Pricing Strategy Lead

Ann Padley
Senior Partner & Value Proposition Lead

Rick Mather
Partner & Commercial Analytics Lead

Kate Thompson
Partner & Market Insights Lead

Maaike Mintjes
Senior Strategy Consultant

Luke Battye
Board of Directors

Josie O’Donovan
Pricing Communications Specialist

Rob Hamblen
Product Design Specialist

Phuong Nguyen
Value Coaching

Kerry Thompson
Senior Strategy Consultant

Prof. Ivo Vlaev
Behavioural Science

Dr. Bo Kelesyn
Design Thinking
Check out…