Successful teams regularly revisit pricing decisions and experiment with price.
It’s worth it – a 1% improvement in pricing results in an average increase of 11.1% in operating profit. No other business lever has that impact.
At Untapped, we identify what customers value most, redesign your pricing strategy & set you up for a successful price change.
Source: HBR "Managing Price, Gaining Profit"
Set the Foundations
Leverage existing insights and define your priority audiences.
Assess alternative pricing models & develop prototypes of new pricing for testing.
Test willingness-to-pay
Explore perception of value amongst customers and prospects.
Understand willingness-to-pay and gauge price change reactions.
Prepare for Launch
Prepare your internal team and customers for the changes ahead.
Ensure your frontline teams are ready to lead the pricing conversation.
We do pricing design with a refreshing Design Thinking twist.
No boring Zoom calls here. We design every session to make progress at pace and accelerate collaboration.
Come as you are. Our expert facilitators leverage your team’s existing knowledge and remove the guesswork by bringing data-led, customer-centered decision making to the table.
We are so confident you will love the way we work, we offer teams a free, 90-minute session to get to know us.
Rafael Orta
CEO – Capture One
“Untapped deep expertise on pricing, design thinking and change management, combined with their relentless drive towards a tangible result, was a powerful catalyst to increase our confidence in using pricing as a growth lever”
Katy Raines
CEO – Indigo Ltd
“Untapped sets the bar for remote collaboration. The structured sessions helped us hone our thinking and guided us through step-step”
Taran Singh
Founder – XR Academy
“They demystified the process of improving our pricing strategy and unlocking a path to being a more profitable business.
If pricing seems like a dark art or you think you aren’t getting it right, Untapped is your best bet.”
We pride ourselves on connecting our clients with world class talent, working directly with you to master your pricing.
We’re a lively bunch of pricing experts, Design Thinkers and behavioural psychologists who love to bring colour to the topic of pricing and thrive on making progress quickly.
Jenny Millar
Pricing Strategy
Luke Battye
Pricing Psychology
Prof. Ivo Vlaev
Behavioural Science
Ann Padley
Design Thinking
Suzanne Lugthart
Pricing Research
Rick Mather
Dynamic Pricing
Felix Oesch
Pricing Strategy
Simon Lane
Value Coaching
Selena King
Pricing Research
Kate Thompson
Pricing Research
Maaike Mintjes
Pricing Research
Mohammed Sebti
Pricing Analytics
Jack Bottoli
Client Experience
Josie O’Donovan
Pricing Comms
Dr. Bo Kelesyn
Design Thinking